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COVID-19 SAFETY PROTOCOLS

Welcome to Kimpton Rowan Palm Springs. At this time, we are open and accepting guests.

We're continuing to monitor developments and following guidance provided by the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and the State of California. To help safeguard your health and best serve you during your stay with us, we've made necessary modifications to our amenities and services. In addition to our rigorous standard housekeeping routines, we've increased the frequency of our cleaning procedures and have put in place additional measures to enhance our disinfection protocol in public areas.

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Starting Monday, July 27, face coverings are required in all public spaces at our hotels in the Americas.

Kimpton Hotels & Restaurants Support AHLA's Safe Stay Initiative. Learn more here

Guest Amenity Fees:

  • Guest Amenity Fees of $40 + tax will be charged per night of your stay and include the following:
    • Daily Valet parking for (1) vehicle per guest room. Each additional vehicle: $27
    • Access to 7th floor rooftop pool and terrace
    • Golf bar storage
    • Rowan Refers
    • One complimentary in-room movie (exclusions apply)

Signature Kimpton Programs:

  • Where can I find coffee in the morning?
    • Complimentary Specialty drip coffee is available at Juniper Table daily from 7am to 10am.
  • Morning Kick-Start will feature a "Kimpton Get Up + Go" playlist and complimentary access to Press Reader content on guests’ personal devices.
  • Evening Social Hour will now offer an opportunity to unwind and relax over a glass of wine or a cold beer in the comfort of your room. Visit the front desk for additional details.
  • Kimpton bikes are available on a first come first served basis and will have an additional layer of disinfection with the guest present prior to bike check out.
  • Robes for use during your stay are available upon request.
  • In-room Spa Services have been suspended.

Parking Services:

  • Valet parking is available and included in the Guest Amenity Fee.
  • Self Parking is available in a dedicated parking lot next to hotel.

Housekeeping Services:

  • To protect the safety of our guests and employees, our housekeeping service is completely contactless. This means that our housekeeping team will not enter your room during your stay. You can also text us directly at 760-257-5660 to request delivery at any time including our "Forgot It, We Got It" items such as a toothbrush or razor.
  • We have removed certain guest room items (think throw pillows, pens/paper, books and robes) as a precautionary measure or in some cases made changes to other in room amenities. Learn more about Kimpton’s Approach to Clean.

Minibar:

  • In need of a snack or a cold drink? Stop by the front desk to purchase a variety of mini-bar items from our pop-up bodega.

Dining Services:

  • Grab and Go items are available for purchase daily from Juniper Table. Place an order ahead of time or stop by the restaurant to order with a host.
  • Juniper Table is open for limited dine-in, pick-up and delivery. View Hours.

In-Room Dining:

  • In Room Dining is available for guest room contactless delivery for breakfast, lunch and dinner. Place an in-room dining order, extension 4750.

Concierge Services:

  • Looking for ice? For your convenience, ice machines are available on floors 3 and 5.
  • In need of Palm Springs restaurant recommendations for dine-in or delivery? Text us directly 760-257-5660 for a curated list of our favorites.

Fitness Center:

  • The fitness center is now open. Reservations are not required we just ask that guest are respectful and maintain a 6 feet social distancing and no more than 8 people in the fitness room at a time.

Pool and Cabana Availability:

  • Our pool is open. To maximize access while maintaining distancing guidelines, availability is limited. Visit the front desk for or additional information. Learn More.
  • Pool Cabanas are available for rent with social distancing guidelines in place. Reserve a cabana.

Other Services:

  • House Car is not currently available.

Please don't hesitate to reach out directly to address any questions or concerns you have during your time here. For guest services, please contact info@rowanpalmsprings.com with questions.