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COVID-19 SAFETY PROTOCOLS

Welcome to Kimpton Rowan Palm Springs. At this time, we are open and accepting guests.

We're continuing to monitor developments and following guidance provided by the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and the State of California. To help safeguard your health and best serve you during your stay with us, we've made necessary modifications to our amenities and services. In addition to our rigorous standard housekeeping routines, we've increased the frequency of our cleaning procedures and have put in place additional measures to enhance our disinfection protocol in public areas.

California Travel Advisory: Travel to and within California may be subject to restrictions on purpose and length of stay.

Kimpton Hotels & Restaurants Support AHLA's Safe Stay Initiative. Learn more here

Daily Resort Fee:

  • Daily Resort Fee of $40 + tax will be charged per night of your stay and include the following:
    • Daily Valet parking for (1) vehicle per guest room. Each additional vehicle: $27
    • House Car available Thursday through Sunday (beginning June 3, 2021)
    • Access to 7th floor rooftop pool and terrace
    • Golf bar storage
    • Rowan Refers
    • One complimentary in-room movie (exclusions apply)

Digital Check-in & Checkout​:

  • Our hotel now offers convenient digital check-in and checkout, so you can come and go with greater ease, and stay focused on your real priority—making the most of your stay. It’s just one of the ways we’re making sure you can travel on your own terms.​  Learn More about Digital Check-in & Checkout.

Signature Kimpton Programs:

  • Where can I find coffee in the morning?
    • Complimentary Specialty drip coffee is available in our Lobby Living Room 7:30am to 10am.
  • Morning Kick-Start will feature a "Kimpton Get Up + Go" playlist and complimentary access to Press Reader content on guests’ personal devices.
  • Evening Social Hour will offer an opportunity to unwind and relax over a glass of wine or a cold beer in our Lobby Living Room. Visit the front desk for additional details.
  • Kimpton bikes are available on a first come first served basis and will have an additional layer of disinfection with the guest present prior to bike check out.

Parking Services:

  • Valet parking is available and included in the Guest Amenity Fee.
  • Self Parking is available in a dedicated parking lot next to hotel.

Housekeeping Services:

  • To protect the safety of our guests and employees, our housekeeping service is completely contactless. This means that our housekeeping team will not enter your room during your stay. You can also text us directly at 760-257-5660 to request delivery at any time including our "Forgot It, We Got It" items such as a toothbrush or razor. Learn more about Kimpton’s Approach to Clean.

Minibar:

  • In need of a snack or a cold drink? Stop by the front desk to purchase a variety of mini-bar items from our pop-up bodega.

Dining Services:

  • By the Order of the City of Palm Springs, face coverings are required in all restaurants. Please continue to practice safe distancing. Please be prepared to present proof of vaccination or a negative COVID-19 test result from within the past 72 hours.
  • Our rooftop restaurant 4Saints is now open for dining Wednesday - Sunday
  • Juniper Table is open for indoor and outdoor dining on our Patio with unobstructed views of downtown Palm Springs. Take-out and delivery are also available.
  • Our rooftop bar, High Bar, is open for outdoor dining with stunning views of the Coachella Valley. Reservations

In-Room Dining:

  • In Room Dining is available for breakfast, lunch and dinner. Place an in-room dining order, extension 4750.

Concierge Services:

  • Looking for ice? For your convenience, ice machines are available on all guestroom floors.
  • In need of Palm Springs restaurant recommendations for dine-in or delivery? Text us directly 760-257-5660 for a curated list of our favorites.

Fitness Center:

  • The fitness center is open.

Pool and Cabana Availability:

  • Our pool is open. Visit the front desk for or additional information. Learn More.
  • Daytime Pool Cabanas are available for in-house guests. Reserve a cabana.
  • Evening Pool Cabanas are available for in-house guests. Reserve a cabana.

Other Services:

  • House Car is available Thursday through Sunday (beginning June 3, 2021). Contact Valet to arrange transportation.

Please don't hesitate to reach out directly to address any questions or concerns you have during your time here. For guest services, please contact info@rowanpalmsprings.com with questions.